![](https://duyn491kcolsw.cloudfront.net/files/0e/0eg/0egn69.jpg?ph=c0f9dc21e7)
Lifeline Free Phone Service
Softel Phone Service
![](https://c0f9dc21e7.cbaul-cdnwnd.com/38bfc2947a7cda391d93d97ebde01e04/200000303-ecd1decd20/image002.png?ph=c0f9dc21e7)
Lifeline Assistance is a federal government program supported by the Universal Fund. Enrollment is available to individuals who qualify based on federal or state-specific eligibility criteria. You may qualify if you participate in certain public assistance programs. You may also qualify based on your household income. In order to become a Wireless subscribers you must provide proof of program participation or proof of income. You qualify for Lifeline Service in your area if you already participate in one of the following assistance programs:
Supplemental Nutrition Assistance Program (SNAP)
Medicaid
Federal Public Housing Assistance / Section 8
Supplemental Security Income (SSI)
Veteran's Pension and Survivors Pension Program
Eligibility Programs for Residents of Federally-Recognized Tribal Lands: Food Distribution Program on Indian Reservations (FDPIR), Bureau of Indian Affairs General Assistance (BIA), Tribally Administered Temporary Assistance for Needy Families (TATNF), Headstart (meeting income qualifying standards) (Tribal)
Your total household income is at or below 135% of the Federal Poverty Guidelines (FPG).
FREE GOVERNMENT SERVICE INCLUDES
- FREE
UNLIMITED DATA
- FREE
UNLIMITED MINUTES
- FREE
UNLIMITED TEXT
IN ADDITION, YOUR FREE CELL PHONE SERVICE INCLUDES
- Nationwide Calling
- Call Waiting
- Voicemail
- Ability to Connect to Wi-Fi
- Free 911
- Caller ID
- 3 Way Calling
- Text & Picture Messaging
How do I qualify?
You can qualify for the EBB program through participation in the same government programs as Lifeline such as SNAP, Medicaid, SSI, Federal Public Housing Assistance, Veterans Survivors Pension Benefits Fund and more. Additionally, you may be eligible if your household income is at or below 135% of the federal poverty level, or if you are currently unemployed. You must opt-in to participate in this program.
What is Lifeline?
Lifeline is a government benefit program that offers eligible customers FREE cell phone service every month. You must participate in federal programs such as Medicaid and SNAP, or by income in order to qualify for this FREE benefit. Sign up now to see if you qualify!
Can I bring my own phone?
Absolutely! Bring the phone you love and receive Unlimited FREE Data, plus UNLIMITED Talk, and Text.
Can I keep my own number?
Yes you can! We allow you to keep the number you know and love when you make the switch.
What is the Emergency Broadband Benefit?
The Emergency Broadband Benefit, or EBB, is a limited-time program that provides discounts on monthly broadband Internet access service and certain connected devices. This program is funded by the US government's COVID-19 relief efforts and operated by the FCC. Qualifying customers will receive UNLIMITED Data for the duration of this program. This is a non-transferrable discount program limited to one per household.
What is the Upgrade Device?
EBB-eligible customers will receive FREE 4G LTE Smartphone devices as Emergency Broadband Benefit program. These special upgrade devices are a limited-time offer and subject to product availability.
What network are we on?
We are proudly part of one of American's largest GSM and CDMA 4G/5G nationwide networks. This means you'll enjoy the same fast speeds and great coverage, but at absolutely ZERO cost to you!